The Good People Fund in partnership with its grantees, helps to improve the lives and trajectories of Aspiring Americans – refugees, victims of human trafficking, and others – seeking safety, community, and opportunity despite enormous challenges. In this episode, Good People Fund Executive Director Naomi Eisenberger speaks with four change makers in this realm, who describe their unique experiences, observations, and approaches to uplifting newcomers seeking better lives for themselves and their families.  Our guests: Kristen Bloom, Founder and Executive Director of Refugee Assistance Alliance in Coral Gables, FL; Sloane Davidson, Founder and CEO of Hello Neighbor in Pittsburgh, PA; Kari Miller, Founder and Executive Director of International Neighbors in Charlottesville, VA; and Dr. Eva Moya, Associate Professor, Dept. of Social Work, The University of Texas at El Paso.

The Good People Fund visits with three of our change makers in Detroit. Each draws on intense personal journeys as they work to uplift and give hope to youth at risk – in a city once written off, but now benefiting from the creative visions of social entrepreneurs. Join Good People Fund Executive Director Naomi Eisenberger as she speaks with Sherelle Hogan, Founder of Pure Heart Foundation, David Silver, Founder of Detroit Horse Power, and Courtney Smith, Founder of Detroit Phoenix Center.

Walk through the inner city and other challenged areas and you’ll see a different food landscape than across town: fewer grocery stores, more fast-food places, and unhealthy choices. FEAST (Food – Education – Access – Support – Together), an LA-based organization supported by The Good People Fund, is changing that reality. FEAST Executive Director Dana Rizer describes how.

Courtney Smith was out of college and living with housemates in Detroit when the doorbell rang. Her brother, six years younger, was homeless and without resources and needed help.

She took him in, at least for the interim. But soon, a handful of his friends from the street – all in similar circumstances – were camped out on air mattresses strewn throughout the basement.

The situation was all too disturbingly and shockingly familiar. Courtney herself had grown up in the foster care system, and was adopted into a family, but left at age 15 due to family conflict and ended up couch surfing, doubling up, and living in shelters. And even in college, she faced housing insecurity.

“Homelessness is very personal to me,” she said. “It can be a cyclical issue that goes on for generations if we don’t do something about it.”

And so she set out to do so, starting on a determined path that led to the founding in 2016 of Detroit Phoenix Center (DPC), the city’s first-ever drop-in center for street-connected youth. DPC is a new grantee organization of The Good People Fund.

The organization offers various low-barrier portals into a safe space for teens and young adults who are at risk of or experiencing homelessness. There, they can access basics that can mean survival – from showers, meals, laundry services, lockers, day beds, and other needs, to career and life skills workshops, computer labs, housing crisis support … and a community of care and concern.

Pre-pandemic, DPC reached and engaged about 150 teens and young adults each year. But for the very fact that there is simply no other such place in Detroit – one designed with a holistic approach to help them with immediate and daily needs, and also to disrupt predictable and unwelcome trajectories – many may have disappeared into the environment with no trace or hope.

As COVID-19 has resulted in increasingly restricted access to DPC, and quite literally exposed a severely vulnerable population to illness and death, the organization has taken to the streets. It is finding street-connected youth where they congregate and live to bring them mobile- and virtual-supported help, assistance and counsel – ranging from basics like face masks and hand sanitizer, to healthy food and housing vouchers.

“Many don’t have anywhere to go to shelter in place,” Courtney said. “Many don’t have access to running water and soap to wash their hands for 20 seconds. Many are living in abandoned buildings in groups of ten or more, and transmission is an issue.

“We’ve had to change our whole service provision during this time and be innovative. They are very high risk and vulnerable during a pandemic. We have to be out there.”

At the heart of DPC is Courtney’s recognition that it would be nothing if not informed by the youth that it attracts and serves. In fact, she labels herself a “servant leader.”

“The work we do is truly driven by heart and humility and selflessness,” she said. “There is no ego here. The youth are the ones who have to be centered and elevated. Their lived experiences form the fabric of DPC, and intentionality in putting their voices first is key to allowing them to be served effectively.”

In fact, DPC has a “Youth Action Board” that provides leadership and personal development for members who have direct experience with homelessness and other adverse societal conditions as they give input into DPC programming, services and reach, and advocate for positive systemic change.

Ask Courtney what’s at the heart of her passion and commitment to uplift and help vulnerable youth in Detroit, and she speaks about that “lived experience.” It’s a term that comes up frequently in conversation with her, framing as it does a worldview of not only challenges, but also solutions.

It took on even deeper significance and meaning when her brother, Blair – who knocked on her door at a moment of need just a few short years earlier – died by suicide at the age of 19. It was on the eve of the opening of DPC, which he’d helped to envision and design, and where he was voted by peers as first president of the Youth Action Board.

“There is a pain point for me in this work,” Courtney said. “Those can either cripple us or force us to show up in the world as the best versions of ourselves. I chose the latter.”

By H. Glenn Rosenkrantz, for The Good People Fund

With nine moves in just the last 15 years – to places as vastly different as Japan and Alabama – Kristen Bloom knows something about dislocation.

“I grew up in a small New England town. We would go to the market and see people we knew. There were people to lean on, neighbors and friends who are a strong network of help and support and compassion.

“I realized the importance of that especially over the past decade and a half, with all the moving around to places where I didn’t know anyone,” says Kristen, whose husband serves in the Air Force and is often reassigned. “Dislocation is my middle name.”

When she and her family landed in South Florida in 2017, and she came to know people within the Syrian refugee community there – and their struggles adjusting to new lives and meeting new challenges – it was natural her connection and sensitivity would move her to do something.

That same year she founded Refugee Assistance Alliance (RAA) to help refugees from Middle Eastern, African and Asian countries settling in south Florida – specifically in Broward and Miami-Dade Counties. RAA is a new grantee of The Good People Fund.

“I felt compelled,” Kristen says. “I know what it’s like to start over, but I don’t know the trauma. They have been through so much more than any of us can even imagine. They were in need of a support network that just didn’t exist here.”

In just the three years that it’s been operating, RAA and its corps of about 100 volunteers has helped close to 175 individuals – adults and children – as they strive to gain footing in a new landscape of language, bureaucracy, and custom.

While RAA places a high priority on teaching English to new refugees, it has established what Kristen calls a “holistic” approach to resettlement, recognizing that it is not just basic skills that lead to success, but also relationships, friendships and community.

That’s a challenge in the sprawling two-county region, she says. Compared to the large and thriving Spanish-speaking refugee communities there, Middle Eastern, African, and Asian refugees make up a relatively small percentage of the population and are often geographically isolated from one another – a fact that makes their needs even greater than just language skills.

“The refugees may only know three other families and they are all in the same boat, not established,” Kristen says. “It’s like the blind leading the blind.”

Knowing that, RAA also designs cultural events to build strong ties within the refugee community and to create exposures and learning opportunities for those beyond it; programs for refugee children to guard against isolation and to build long-lasting friendships; tutoring to assist children and adults in school and other learning environments to ensure advancement; and initiatives to help individuals and families navigate everything from citizenship and driving tests, to the healthcare system and emergency preparedness.

The need for building both practical skills and community is great, Kristen says, noting that while new refugees are typically under the wing of resettlement agencies, help usually ends after a relatively short three to six months. RAA gets referrals from these, the Florida Center for Survivors of Torture, Church World Service, and word of mouth.

As the coronavirus pandemic has hit communities hard since last spring, RAA has pivoted away from in-person visits to Zoom-based gatherings. The organization gifted laptops to each of its clients so they can remain connected and continue with virtual tutoring and visits.

In fact, all of the 47 school-age children who depend on RAA for academic tutoring advanced to the next grade level this year, a development that Kristen describes as “a huge victory during extra-challenging times.”

As an impact-maker in her corner of South Florida, Kristen is also involved in refugee issues nationally. She is part of the Hello Neighbor Network, a consortium of nine organizations similar to RAA throughout the country. The network was founded in 2019 and is supported by The Good People Fund.

The work of its member organizations will be more critical in coming years as the number of refugees entering the country is expected to increase, Kristen says.

“We are in uncharted territory. Many of us are less than five years old. There is no blueprint for what we are doing. So it’s critically important that we learn from each other and share best practices so we can best serve those in our communities.”

Ask Kristen to describe that one moment that made her know she was doing the right thing at the right moment and she doesn’t pause.

She tells the story of one refugee from Syria who was having such a hard time adjusting to life in the United States that she was considering going back to her homeland. But with the continuing encouragement, support and community she received from RAA, she stayed and earned her GED and is a role model of success and inspiration to her own children.

And that, Kristen said, is a success of the people-to-people connections that are at the heart of RAA’s mission and her own.

“People are just people, yearning for connections, and you don’t need the same culture or language or religion to get that,” she said. “Our ultimate goal is to build peace and understanding among the people of South Florida. I believe it’s harder to hate up close.”

By H. Glenn Rosenkrantz, for The Good People Fund

If you’re looking for Larry Oleinick on a Monday, Wednesday, or Friday, just spot the blue Chrysler Pacifica that’s parked in Hart Plaza in central Detroit.

It’s there that he and a small contingent of co-workers set up an oasis, of sorts, for dozens of people who are homeless or experiencing severe hardship.

Here, they find outstretched hands holding sandwiches and snacks, a cup of coffee, a needed new hoodie or pair of socks, and any number of other life-sustaining essentials.

But perhaps most importantly, they find a community. Because it’s in Hart Plaza, by the van, that they are known by their names, and they feel counted, and that means everything in a world that often shuns them or renders them invisible.

“The greatest gift we can give to people is letting them know they are not alone,” said Larry. “We do that by showing up.”

Larry founded Heart 2 Hart Detroit – a new grantee organization of The Good People Fund – in 2012, after a career in the dental supply business. Talk to him for any length of time, and it becomes clear how and why he landed in this place.

It was during his teenage and young adult years, after all, that his parents organized an extended-family project each Passover, setting up card tables in their suburban Detroit home and putting everyone on an assembly line to pack boxes full of matzo, candies, and other holiday items.

When that was done, everyone got a mapped-out route to deliver the boxes to those in need, including people in nursing homes and assisted living facilities.

“I was fortunate enough to have parents who wanted to get involved and help people,” Larry said. “They modeled this for me and it rubbed off. Kindness doesn’t just fall out of the sky, you have to make it happen.”

The turning point came for him one hot summer Tuesday off from work, when he decided in the moment to take a cooler on wheels and some simple snacks to downtown Detroit and see who he could help.

“I realized the comfort I could give by handing a bottle of water and a bag of chips and a minute or two of conversation to people with virtually nothing,” he said.  “Many of them had had one bad break and didn’t make it back and their lives went spiraling down. That could happen to any of us.

“I’d been thinking about it for years. I wanted to get out of the business world and do something to help people all the time. So I took the leap. You don’t need a degree for this. Just a heart.”

Heart 2 Hart Detroit was born and established very shortly after that. With monetary and in-kind donations, it reaches about 100 people every day out in the field, and has grown to the extent that in 2019 alone, it distributed over 14,000 lunches, 140 winter coats, 6,100 hygiene product items, 5,500 pairs of socks, and the list goes on. And, all from that blue Pacifica van parked in Hart Plaza and now other locations in the city as well, like parks, shelters, and largely abandoned streets.

The organization is firmly rooted in the belief that interactions with those it helps are not merely transactional. Indeed, its success and deep impact is fueled by trust formed between those it helps, and Heart 2 Hart Detroit’s staff and corps of volunteers.

“If you give people consistency and honesty and a smile, that goes a long way to build a relationship and grow friendship,” Larry said. “We go way beyond food and clothing, to honoring them with integrity as individuals, and finding out what is going on and how we might be able to somehow help.”

In fact, Heart 2 Heart Detroit has connected those it serves to community service organizations, rehab facilities, estranged family members, and even to potential employees. Larry freely gives his phone number to those he meets on the streets, a literal lifeline for some.

With the coronavirus pandemic affecting interactions and patterns nearly universally, Larry and his team are adjusting, but a level of intimacy has been lost, for now at least.

“There is now by necessity a lot of physical space between us and there are aspects that get lost when you can’t hug someone or talk too closely. There is a confidence and a trust that is lost. We make sure they are getting everything they need, of course, but it is a challenge. Hopefully we can make up for all that is lost soon enough.”

In the meantime, that blue Pacifica, with Larry at the wheel, will be there, as everyone who relies on it expects it to be. “Nothing will stop us,” Larry said.

By H. Glenn Rosenkrantz, for The Good People Fund